Security

Reasons for concern

We understand that in our system on our servers you may be storing information that covers:

Your team members' contact information.
Where and when team members will be in a physical space.
Wages and promotions.
Your internal business processes.

There is a small risk that nefarious people will attempt to get that information from our servers by hacking the site. Some level of concern on your part is normal and responsible. We wanted to give you an overview of our processes to protect that information.

Steps we take to mitigate those concerns

We take appropriate steps to secure that information and our communications. Some things we do are:

Utilize bank grade encryption for communication of data between our computers and your computers.
Follow industry best practices to secure our servers. That includes routinely upgrading the installed software, restricting physical access to them, setting strong passwords and using other technological measures to restrict access.
Restrict access to the data stored on the machines to only those employees and third-party partners that absolutely must access the data in order to service your account. See our terms of service and privacy policy for more detail.
our hardware is redundant and professionally maintained.
Your credit card information is stored only at stripe.com, our payment processor.

Reporting an incident

To report a non-security related issue please email our normal support address help@getcooperation.com . If you believe you have discovered a security vulnerability in Cooperation please email our founder, Paul DeBruicker, at paul@getcooperation.com. The public key is below.

Please do not publicly disclose any discovered security vulnerability without express written consent from us. If you believe you've discovered a security issue please provide us

Steps to reproduce.
A screenshot of the error (if appropriate).
A secure method to contact you.

Unfortunately we do not provide monetary compensation for discovering vulnerabilities at this time. Please do not use automated security scanning tools outside of a very narrow scope. Please do not modify any data outside of test accounts. Thank you for helping us make Cooperation safer and better for all its users. I really appreciate it and the work other industrious security researchers have shared that makes software better today.

Reasons for concern

Steps we take to mitigate those concerns

Reporting an incident

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