We're here to help

On page help

Once you’ve logged in, click the “Help” button in the top right to see what services are available in each section of the website. We have made tutorials for the tasks that require you to work on multiple sections simultaneously.

Interactive tours

We have a series of tutorials you can access in the Tutorials section of the Cooperation knowledge base. After you have logged in, the tutorials become self-guided interactive tours.

Knowledge base

We have several articles that describe how the software works to make your schedule.  They can be accessed in the Cooperation knowledge base, located on the website.

Email support

Send an email to help@getcooperation.com,  and we will strive to respond with an accurate answer within one business day. While waiting for a response you can also, if convenient for you, check out our extensive knowledge base and on page help


Let’s schedule a time to get your organization set up and running smoothly. It can be in person, if you like. But for convenience and cost issues, we prefer Skype or an equivalent. To schedule a set-up session, email us at help@getcooperation.com

Phone support

Call 1-800-971-6351 between 7 a.m. PST to 7 p.m. PST to talk to a real person. We strive to answer every call during that time, but you can leave us a voicemail, if we miss you. Don’t worry—we will never have crazy long hold times or a phone tree. You will either reach someone immediately or have the option to leave a voicemail. We will call you back as soon as possible

Video tutorials

Prefer screen casts to reading and working through tutorials? Our library of short video screen casts is growing each week.

Start saving time with a better schedule.